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OpenAI's usage pattern from CFO Sarah Friar's new interview.

Rohan Paul Twitter · Rohan Paul (@rohanpaul_ai) · 2026-06-03

OpenAI CFO Sarah Friar discloses in an interview that Pro-tier subscribers use ChatGPT roughly 11 times more per day than free users, revealing strong engagement stratification across subscription tiers.

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Extraction

Topics: openai-usage-metricssubscription-tiersllm-engagementopenai-business

Claims

  • OpenAI free users average approximately 7 turns (questions) per day.
  • OpenAI's first paid tier users average approximately 15 turns per day, double free users.
  • ChatGPT Plus ($20/month) users average approximately 3x the daily turns of free users.
  • ChatGPT Pro users average approximately 11x the daily turns of free users.

Key quotes

Our free users do about seven turns, or seven questions, a day. Our first paid tier does double that, about 15. Our real paid tier, Plus, which is $20, is about 3x, and Pro is about 11x over a free user.