Australian Payments Plus moves faster with ChatGPT and Codex
OpenAI Blog · 2026-07-07
Australian Payments Plus publishes an OpenAI-authored case study reporting that ChatGPT Enterprise saves 77% of surveyed employees 2+ hours per week and Codex cut complex reconciliation investigation time from 4 hours to 30 minutes.
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Extraction
Topics: enterprise-ai-adoptionchatgpt-enterpriseopenai-codexpayments-industry
Claims
- 77% of surveyed AP+ employees report saving more than 2 hours each week using ChatGPT Enterprise.
- 80% of surveyed AP+ employees report improved creativity or work quality after adopting ChatGPT.
- Codex reduced a complex reconciliation investigation from 4 hours to 30 minutes by tracing a timestamp inconsistency across system logs.
- AP+ teams can now build working payment journey simulations in 1 day using Codex, down from what previously took days to weeks.
- AP+ employees created more than 300 custom GPTs and more than 1,000 Projects, indicating broad organizational adoption.
Key quotes
With AI, the goal is not simply greater efficiency, it is also about helping our people to do their best work.
AI creates the most value when employee-driven innovation is backed by leadership-led enablement.
Our job is to reduce risk and make better payment experience easier to achieve across the ecosystem. With AI, our teams can explore more ideas and validate or invalidate thinking faster—which means we deliver on that faster.