A scorecard for the AI age

OpenAI Blog · 2026-07-17

OpenAI CFO Sarah Friar introduces a practical enterprise AI scorecard framework measuring return on investment through four dimensions: useful work completed, cost per successful task, dependability, and return on compute.

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OpenAI Pushes 'Useful Work Per Dollar' Framework for Enterprise AI Measurement

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Topics: enterprise-aiai-roiai-business-metrics

Claims

Traditional business metrics are inadequate for capturing the value and return on investment of AI deployments.
OpenAI's proposed scorecard measures AI ROI along four dimensions: useful work, cost per successful task, dependability, and return on compute.
Standardized AI measurement frameworks help organizations assess, communicate, and improve the business value of AI investments.

Key quotes

Sarah Friar, CFO of OpenAI, introduces a practical AI scorecard to measure ROI through useful work, cost per successful task, dependability, and return on compute.